About the Service Credit Union project
Service Credit Union has been a customer of Port City Web since 2001, when we implemented the design they gave us for the current live website. During the following few years, Service Credit Union turned to Port City Web for assistance on work that was outside the abilities of their in-house staff. In September of 2006, Service Credit Union significantly extended the relationship with Port City Web and then again two months later in November (November 2006 press release). In February of 2007, Service Credit Union awarded Port City Web the contract to re-design the new Service Credit Union website, which is scheduled to launch in late November of 2007.
Solutions
- Implemented Ektron Content Management System (CMS)
- Consultancy for web services
- Web browser based tools for maintaining website for non-technical staff
- Implement customer-retention and customer data collection areas of new website
- Implement interactive tools to add value to website and engage existing and potential customers
- Implement an easier way for customers to apply for loans
- Maintain monthly statistical usage reports
- New website design
- Implement multi-language tools to reach broader audiance
Results
- Ability for non-technical staff to maintain specific content areas
- Improved quality controls on content
- Improved search engine rankings
- Incresed website traffic
- Increase in online applications
- 24/7/365 availability to manage website content
- Strategic consultation on website content, development and management
- Evaluation and selection of a content management system to replace existing systems
- Banner ad creation
- More results will be posted soon after the re-launch in late November 2007










